McAllister Plumbing Heating & Cooling
Review Summary
- Positive: Prompt response times, friendly and helpful technicians (Chris, Jeff, Matt), good work quality, reasonable prices, professional service, excellent communication, and convenient payment options. Installation teams were professional, kind, and easy to work with.
- Negative: One instance of a missed appointment and unresolved issue, potential extra charge for paper receipts, and lack of consideration for customers without email.

Reviews
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(87 reviews)
Megan Gauser
I woke up with no heat and called McAllister and they answered in one ring! The receptionist was very friendly and had someone out within a half hour! The technician, Chris, was super helpful, friendly and kind. He was able to get the part I needed within a few hours and came back and fixed our issue the same day. I even got a follow up call a few days later to check in. I was impressed and would recommend them for promptness, a fair price, and good work.
Adam Smith
McAllister has done work for us multiple times and we always receive excellent service. We have an old gas boiler heating system and had a pipe burst. Needless to say we were anxious about it. Jeff came out and diagnosed and fixed the problem on very short notice. Professional service at a reasonable price. What a huge relief! Thank you.
Julia Hall
On 11/21/24 McAllisters staff came out for a furnace tune up and Chris did a great job. When it was time to pay I was told it would be electronically sent to my email. There was a rebate from National Fuel which asked questions and a paper receipt was necessary. I called to ask for one and was told, they usually charge extra for a paper receipt, however they would send me one. If you are giving a rebate form then provide a paper receipt! Considering consumers are charged for every minute of service! Also, not all seniors use email.
Tim Marchinda (SliceLife21)
I Woke up to a cold house. I called McAllister and Angie in the office put me on hold for zero seconds! Within 30 minutes Matt was at my door fixing our furnace! Great Job Team!
Ben Tomaszewski
Didn't show up for first appointment, when they came the second time they didn't fix the issue and left without saying anything. When I called to figure out what is going on they blew me off. It has been going on for over a week now and my toilet doesn't work correctly.
Randy Booth
McAllister just recently installed all new heating and cooling systems in our home and rental property. From the first interaction with the sales rep to the men that did the installation everyone was professional, kind and very easy to work with. We have had many updates and things done to our home recently and I never felt more comfortable with a company and having strangers in my home. My husband can also be very particular about others doing work in our home and he had zero complaints! Looking forward to working with them in the future!
Jake G
McAllister was great to work with. Great communication, affordable financing and did a great job installing. I'm happy with the AC mini split that was installed and am glad I chose them for the work. Thanks again!
Matthew Joyce
We called about our heat going out, they sent a tech out within a half hour. Unfortunately for us the we needed a whole new furnace. They were able to have a team out the next day to install the system! The techs were all very polite and efficient! They offer many payment options which was nice seeing as this was an emergency and we didn't quite have the money on hand. Highly recommend using this company!