McAllister Plumbing Heating & Cooling
Review Summary
- Positive: Prompt response times, friendly and helpful technicians (Chris, Jeff, Matt), good work quality, reasonable prices, professional service, excellent communication, and convenient payment options. Installation teams were professional, kind, and easy to work with.
- Negative: One instance of a missed appointment and unresolved issue, potential extra charge for paper receipts, and lack of consideration for customers without email.
Reviews
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(87 reviews)
Megan Gauser
I woke up with no heat and called McAllister and they answered in one ring! The receptionist was very friendly and had someone out within a half hour! The technician, Chris, was super helpful, friendly and kind. He was able to get the part I needed within a few hours and came back and fixed our issue the same day. I even got a follow up call a few days later to check in. I was impressed and would recommend them for promptness, a fair price, and good work.
Adam Smith
McAllister has done work for us multiple times and we always receive excellent service. We have an old gas boiler heating system and had a pipe burst. Needless to say we were anxious about it. Jeff came out and diagnosed and fixed the problem on very short notice. Professional service at a reasonable price. What a huge relief! Thank you.
Julia Hall
On 11/21/24 McAllisters staff came out for a furnace tune up and Chris did a great job. When it was time to pay I was told it would be electronically sent to my email. There was a rebate from National Fuel which asked questions and a paper receipt was necessary. I called to ask for one and was told, they usually charge extra for a paper receipt, however they would send me one. If you are giving a rebate form then provide a paper receipt! Considering consumers are charged for every minute of service! Also, not all seniors use email.
Tim Marchinda (SliceLife21)